Direct-ordering terms

Website terms

Last updated: 12 August 2026

Business identity

Growth Lab Press is an independent publishing imprint operated by Sunday Olagundoye. Michael Bennett is Sunday Olagundoye's publishing pen name.

Business address: 79 Air Dancer Cr, Oshawa, ON L1L 0V3, Canada.

Business phone: 365-688-1533.

Adult purchasers

This store, its accounts, checkout and optional behavior analytics are intended for adults aged 18 or older. Books described for children are offered to parents, caregivers, educators and other adult purchasers for use with children. The store does not invite children to place orders or provide personal information.

Direct ordering

Titles marked “Buy direct” offer publisher-direct ordering on this website. Other catalogue pages provide book information but do not claim direct availability until checkout and fulfillment have been verified.

Store information

Growth Lab Press aims to present clear and accurate book information. Cover appearance and colours vary slightly between screens and printed copies. The product page identifies each book’s format, availability and selling price. Growth Lab Press is the seller for eligible direct website orders.

Questions about these terms or an order can be sent to support@growthlabcrm.ca.

Orders and payment

The book price, any valid discount, any separate delivery charge, tax and full order total appear before payment. Checkout is processed securely.

Discount codes

A discount code applies only when accepted during direct website checkout. Codes can have start dates, end dates and usage limits. They have no cash value and cannot be combined unless the offer says otherwise. Growth Lab Press can withdraw a code before it is used.

Orders and delivery

Available destinations appear during checkout. A book marked “delivery included” has no separate standard delivery fee. Any selected tracked or faster service and its live upgrade fee appear before payment. Delivery dates are estimates. Faster shipping offers a shorter verified carrier transit time. Customs, carriers and local conditions can affect delivery. We email an update when the order is on the way and include tracking when the selected service provides it.

Cancellations, returns and order concerns

Contact support promptly with your order number if you need to request a cancellation. Orders enter fulfillment quickly, so a cancellation is not guaranteed once fulfillment starts. Contact Growth Lab Press before returning a book.

Report a damaged, defective or misprinted book within 7 days of delivery and include clear photographs and a description of the issue. Confirmed defects qualify for an appropriate replacement or refund with no restocking fee. Growth Lab Press provides a prepaid return label or reimburses reasonable tracked return postage when an approved return by post is required. Approved refunds are issued to the original payment method within 7 business days after the returned book is received or a physical return is waived. Non-defective change-of-mind returns are not accepted unless required by applicable consumer law. These terms do not limit statutory consumer rights.

Intellectual property

The website’s text, branding, book covers, illustrations and other original materials belong to Growth Lab Press, Michael Bennett or their respective rights holders. They must not be copied, distributed or used commercially without permission.

Website use and changes

Do not misuse the website, interfere with its operation, attempt unauthorized access or infringe another person’s rights. These terms can be updated when the website, catalogue or ordering process changes. The date shown above identifies the current version.

Privacy

The Privacy notice explains how personal information is handled during checkout, customer support, newsletter signup and private customer-record management.